Privacy Policy

Privacy Policy

Introduction

Welcome to http://auto-paint-repair.autobodyshop-talk.com (referred to as “Auto Paint Repair,” “we,” or “our”). We are committed to protecting your privacy and ensuring the security of your personal information. This comprehensive Privacy Policy outlines our practices regarding the collection, storage, and handling of data in accordance with various international privacy laws and regulations, including but not limited to:

  • Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA)
  • Quebec Law 25 on the protection of personal information in the private sector
  • The General Data Protection Regulation (GDPR) of the European Union
  • Brazil’s Lei Geral de Proteção de Dados (LGPD)
  • California’s Consumer Privacy Act (CCPA/CPRA), California’s Financial Information Privacy Act (CFIPA), and other related laws
  • Colorado’s Consumer Protection Act (CPA)
  • Utah’s Consumer Sales Practice Act (UCPA)
  • Connecticut’s ConnectiCut Data and Privacy Protection Act (CTDPA)
  • Virginia’s Virginia Consumer Data Protection Act (VCDPA)
  • South Africa’s Protection of Personal Information Act (POPIA)

Scope

This Privacy Policy applies to all aspects of our online presence, including but not limited to:

Please note that this policy does not extend to third-party websites, applications, or services accessible through links on our platform. These external entities have their own privacy policies, and we encourage you to review them before providing any personal data.

Processing Activities

This policy outlines the actions we take when you:

  • Utilize our registered user accounts and applications
  • Access or interact with our websites
  • Engage with our marketing, sales, or customer support communications (e.g., emails, calls, SMS)

Personal Data Collection

We collect various categories of personal information to enhance your experience, provide services, and comply with legal requirements. These include:

Account and User Information:

  • Name
  • Contact details (email, phone number)
  • Username and password
  • Date of birth
  • Government-issued identification numbers

Payment and Financial Details:

  • Payment card information (card number, expiration date, CVV)
  • Bank account information
  • Billing address
  • Transaction history

Purchase Data:

  • Products or services purchased from us
  • Purchase frequency and amounts
  • Order tracking details

Mobile Device Identifiers:

  • Unique device identifiers (UDIDs), International Mobile Equipment Identity (IMEIs)
  • Device type, operating system, and version

Location Information:

  • GPS coordinates, location data provided through our services
  • Time zone and language preferences

Feedback and Communication:

  • Responses to surveys, feedback forms, or reviews
  • Content you submit when interacting with our customer support

Social Media Data:

  • If you connect your social media accounts, we may collect information from those platforms (e.g., profile picture, public posts)

Product Interest and Interaction:

  • Products viewed, searched for, or added to your cart
  • Interactions with product demonstrations or trial versions
  • Purchases made through our e-commerce platform

We obtain this data through direct user input, server logs, cookies, pixel tags, and other automated technologies. Additionally, third-party service providers may share aggregated or de-identified personal information with us for various purposes, including marketing analytics.

Cookies and Similar Technologies

Cookies are small text files stored on your browser or device to enhance user experience and enable certain features. We use cookies in several categories:

  • Strictly Necessary: These ensure core functionalities of our website, such as secure login, page navigation, and session management.
  • Preference: Cookies remember your preferences, language choices, and display settings to provide a personalized experience.
  • Analytics: Used to collect aggregated data about visitors’ behavior on our sites, helping us improve performance and user experience.

You can access our Cookie Manager to manage non-essential cookies or adjust your cookie preferences. Please note that disabling certain cookies may impact your user experience.

Data Retention and Deletion

We retain personal data for as long as necessary to fulfill the purposes described in this policy, including:

  • Completing transactions and providing post-sales support
  • Maintaining customer accounts and profiles
  • Complying with legal requirements and regulatory audits
  • Enhancing or improving our services based on user feedback

Once the retention period expires or when you request data deletion, we will securely delete or anonymize your personal information.

Data Security Measures

We have implemented robust technical and organizational measures to safeguard your personal data:

  • Encryption of data during transmission and at rest
  • Secure third-party processing and hosting of data
  • Access controls and employee training on data protection practices
  • Regular security assessments and penetration testing

Children’s Privacy

Auto Paint Repair does not intentionally collect or solicit personal information from children under the age of 18. Our services are designed for a general audience, and we encourage parents and legal guardians to supervise their child’s online activities.

Your Data Rights (Subject to Local Laws)

Depending on your location, you may have certain rights regarding your personal data:

  • Access: The right to request access to the personal data we hold about you.
  • Rectification: Requesting corrections or amendments if your data is inaccurate or incomplete.
  • Erasure (Right to be Forgotten): Asking us to delete or remove your personal data from our systems.
  • Restriction: Limiting the use of your personal data under certain circumstances.
  • Data Portability: Receiving a copy of your data in a structured, commonly used format.
  • Objection: Objecting to the processing of your data for specific purposes.
  • Non-Discrimination: The right not to be subject to automated individual decision-making that significantly affects you.

To exercise these rights or have any data-related inquiries, please contact our Data Protection Officer at the details provided below. We will respond within legally prescribed timeframes.

Changes to Privacy Policy

We reserve the right to update and modify this Privacy Policy from time to time. Any significant changes will be posted on our website, and we encourage you to review it periodically for the latest information.

Contact Information

For any questions, concerns, or requests regarding this Privacy Policy, your data, or our practices:

  • Email: [email protected]
  • Mailing Address: Auto Paint Repair, [Address], [City, State, Zip Code]